Searched for it in place described in handbook, nothing! Noticed a likely looking object by front passenger door. Ah so that is where it is hiding! Now I can refill screen wash bottle. Still getting to know my Zoe after 3 months of owning it! Had email from Renault today saying they hope I am enjoying it. Nice touch Renault. I am loving my all electric Zoe. Bit disappointing that I could not reply direct to the email. Had to go to the Renault Facebook page for that.