Thought I ought to warn other Renault owners about a possible problem with their service arrangements. When I purchased my Zoe in October last year I also agreed to pay for servicing as part of the contract. I was contacted well over a month before the first service was due and urged to book a service as the local dealership might be busy. My local dealer is now John Banks, Ipswich so the problem might be theirs. Today less than 24 hours before my service is due they rang me to say they do not do servicing at the time I was booked for! Obviously a communication problem between Renault UK and their dealership? Having made arrangements for the day you can imagine I am more than a little upset. Especially as my last 4 cars have been Toyota with a local dealership friendly and helpful. Free loan car or pick-up and fully valeted after service. This dealership want £25 for loan car/pick-up? Suppose there is value in loyalty except Toyota did not have a fully electric car at the time!

Searched for it in place described in handbook, nothing! Noticed a likely looking object by front passenger door. Ah so that is where it is hiding! Now I can refill screen wash bottle. Still getting to know my Zoe after 3 months of owning it! Had email from Renault today saying they hope I am enjoying it. Nice touch Renault. I am loving my all electric Zoe. Bit disappointing that I could not reply direct to the email. Had to go to the Renault Facebook page for that.

When charging my Zoe ZE50 a fan starts up in the car is this normal?

While perusing the different things I can display on the media screen I had a display with lines across and the number 42Kw in the middle. Can anybody explain in simple terms what this actually means? Or point me to a web-site that gives explanation?